What shipping options do you offer?
UPS exclusively. All ground shipping is FREE – excludes Hawaii & Alaska. All expedited shipping rates reflected in your cart are calculated using only UPS rates. Keep in mind UPS rates are subject to fluctuate daily. We cannot take responsibility for damage incurred once it leaves our facility. If you receive a product in unsatisfactory condition, please contact us immediately.
At this time we offer shipping to addresses within the 48 continental states in addition to Hawaii & Alaska. We do not ship to PO Boxes, APO/FPO addresses, Europe, Asia, Canada, Mexico or the South Pole.
UPS Ground Shipping Time Table
In addition to required production time as noted for each product, below is the time table map to determine days required for shipping transit. Be sure to include this time when determining critical dates for your event.
Does my turnaround include shipping?
Production Turnaround Time represents the business days required to produce each product – assuming it is a non-stocked item. Allow additional business days for delivery based on the shipping method you selected. Business days are Monday through Friday. Holidays, Saturdays and Sundays do not count when calculating turnaround. Our turnaround times are an estimate, and are not to be confused with a guarantee. We assume no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.
When will my job ship?
Turnaround times vary with each product and are noted under pricing. Stock item orders submitted before 12:00pm MST will ship same day – if in stock.
How do I change my shipping address?
We’ll change it for you on our end. Please Email Us or call our sales department at 888-884-7335 and press 1.
How do I track my package?
Greek It Up will send out an automated email with all tracking information when your order ships. You may also log into “MY ACCOUNT” to check your orders status at any time.